Access
to Email Services has not been changed, access operates
as it did previously with the following settings:
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UID: |
your speednet username |
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Password: |
your password |
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Incoming Mail (POP3): |
mail.speednet.com.au |
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Outgoing
Mail (SMTP): ON_NET Customers |
mail.speednet.com.au |
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Outgoing Mail
(SMTP): OFF-NET Customers |
your service
providers smtp |
The
new mail systems operate very exacting security
parameters. You are only able to utilize the outgoing
mail systems from a SpeedNet provided internet access
service, you can however retrieve mail from any location
that is connected to the internet. .
The
new mail systems have new settings in respects to
message and mailbox sizes, and the number of recipients per
message, and is also more interactive by keeping you
informed of your mailbox status. The
following are the default settings for mailboxes and
messages:
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Dial and ADSL Users: |
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Mailbox Storage Capacity:
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100 Mb
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Maximum Message Size:
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20 Mb
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Maximum Recipients Per Message:
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50 recipients per message
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Mail Delivery Messages: |
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Delayed Delivery: |
If
you have sent an email and you receive a message
that the email delivery has been delayed you do
not need to do anything. This message simply
means that within two hours of having sent the
email the mail systems have not been able to
deliver the message to the destination mail
server. This can be due to a large number of
reasons such as;
-
the
destination server is currently busy and is
not accepting any more connections
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the
destination server may be currently offline
-
or
their may be an issue with the recipients
mailbox
in
any case, the message is held by the mail server
which continually attempts to complete the
delivery |
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Unable to Deliver: |
If
you have sent an email and you receive a message
that the email was undeliverable this means that
for some reason the mail systems were unable to
deliver that email. Some of the reasons for this
can be:
-
the
destination server is not accepting
connections or is is offline
-
the
email address does not exist
-
the
email may exceed the message size and
recipient limits set by the destination
server
-
the
recipients mailbox is unavailable due to
reasons such as that mailbox is full
If
someone who has attempted to send you an email
receives an undeliverable message from their
mail server it may be that their mail server
does not comply with current accepted mail
operator policies. Please contact us if this
happens in order we can determine if this is the
case. |
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If
you are unsure, need assistance, or have any questions, please contact
our support at the usual number.